How It Works
Contact JAI and describe your situation — breakdown, accident, or vehicle will not start.
Our dispatch team identifies your exact location and routes the right tow truck.
Our operator arrives and assesses your vehicle for the safest towing method.
Your vehicle is secured and transported to your preferred destination.
We coordinate with the receiving location (workshop, dealership, or home) on your behalf.
Why Choose JAI
- Flatbed and wheel-lift towing available
- Handles all vehicle sizes including SUVs and luxury cars
- Safe flatbed towing for AWD and sports vehicles
- Delivery to any destination in Saudi Arabia
- Accident recovery including non-moving vehicles
- Available 24/7 including overnight and weekends
- Professional and licensed tow operators
- Vehicle condition documented before and after towing
Pricing & Membership
Emergency towing (×2 per year) is included in the Accidents and Rental JAI plans. Basic plan members receive breakdown towing (×2). Accident recovery towing is available in the Accidents plan. Non-members can request one-time service — contact us for rates.
See all membership plans →Frequently Asked Questions
What types of vehicles can JAI tow?
JAI tows all vehicle types — sedans, SUVs, pickup trucks, sports cars, luxury vehicles, and light commercial vehicles. Our fleet includes both flatbed and conventional tow trucks.
Can JAI tow my all-wheel-drive vehicle?
Yes — AWD and 4WD vehicles require flatbed towing to avoid drivetrain damage. JAI's fleet includes flatbed trucks specifically for this purpose.
Where can JAI tow my vehicle?
We tow to any destination of your choice within Saudi Arabia — your preferred workshop, a dealership, your home, or any other location. Long-distance towing is available; contact us for a quote.
Does JAI handle accident recovery towing?
Yes — accident vehicle recovery is included in the Accidents membership plan. This includes towing to an assessment centre and coordination with your insurance provider.
How long does towing take?
Our operator typically arrives within 45 minutes. Towing time depends on the destination distance. We'll give you an estimated arrival time for your vehicle upfront.
How many tows am I entitled to per year?
Basic plan members receive breakdown towing (×2 per year). Accidents and Rental plan members receive breakdown towing (×2) plus accident recovery towing.